POSITIONS AVAILABLE 1 Full-Time

JOB SUMMARY: The Billing Specialist (BS) employed through Step Time, Inc., is responsible for ensuring all billing is uploaded and accurate in the CCS module. The ideal candidate for this position must be organized, accurate, professional, a problem-solver, a team player, and have excellent customer service skills. Further, this individual must demonstrate the ability to maintain confidentiality. BS is responsible for organizing, facilitating, empowering, encouraging, and assisting staff in accomplishing their daily goals. BS will work side by side with staff and community organizations. The BS employee serves as a strong contributor to the Step Time company.  The BS’s responsible for building relationships both internally and externally and foster collaboration with colleagues. BS’s are required to ensure all billing is uploaded and accurate in the portal daily. This position is a vital part of the functionality of the organization.

ESSENTIAL QUALIFICATIONS:

❖  Excellent leadership skills in working side by side with consumers and colleagues in a meaningful and collaborative manner

❖ Knowledge of medical / CCS process and protocols regarding billing

❖ Prepare supporting documents (i.e. excel spreadsheet to support all billing information)

❖ Excellent organizational skills, data entry, communication skills, attention to detail, and ability to meet production deadlines and prioritize the workload, as well as reach and meet production goals and expectations daily.

❖ Ensure that you are promoting, encouraging and empowering inclusivity for each staff

❖ Follow all state and federal laws regarding confidentiality, inclusivity, cultural competence and encourage diversity and bridging the gap of clients who may not look or have the same views by welcoming innovation and forward thinking for a culturally welcoming workspace and organization.

❖ Follow up and correct all claims and denials

EDUCATION (Required):

❖ Associate degree or higher preferred

❖ Extensive knowledge of medical billing

PREFERRED:

❖ Demonstrated expertise in providing cross-cultural TRAINING WITH STAFF

❖ Bilingual in Spanish, and English

TYPICAL PHYSICAL DEMANDS:

❖ Requires driving, sitting, standing, light lifting, bending, and reaching; and the ability to use and operate standard office equipment, including computer, calculator, fax machine, phone, printer, cell phone, and Microsoft 365, Quick books software

WORK CONDITIONS:

❖ May at time require evenings and weekend hours depending on the need of the staff and the requirements of the program.

❖ This position does not have the flexibility to work from home.

RESPONSIBILITY:

❖ Assist staff with their daily goals and objectives

❖ Work closely with staff to meet their daily productivity requirements

PROGRAM:

❖ Attend staff meetings, in services and other program activities as requested

❖ Participate in Step Time’s committee meetings, and outside activities as required and directed by the CEO & President and/or supervisor.